Domain and Website Services Terms and Conditions


1. General

These Terms and Conditions ("Agreement") governs the use of the services ("Service") that are made available by Igile Technologies India Pvt. Ltd. ("Igile", "we" or "us") for domain and website services. These Terms and Conditions represent the whole agreement and understanding between Igile and the individual or entity who subscribes to our service ("Subscriber" or "you"). PLEASE READ THIS AGREEMENT CAREFULLY. By submitting your application and by your use of the Service, you agree to comply with all of the terms and conditions set out in this Agreement. Igile may terminate your account at any time, with or without notice, for conduct that is in breach of this Agreement, for conduct that Igile believes is harmful to its business, or for conduct where the use of the Service is harmful to any other party. Igile may, in its sole discretion, change or modify this Agreement at any time, with or without notice. Such changes or modifications shall be made effective for all Subscribers upon posting of the modified Agreement to this web address (URL): http://www.igile.co.in/legal/terms-and-conditions/ . You are responsible to read this document from time to time to ensure that your use of the Service remains in compliance with this Agreement.

2. Services

Igile offers Subscribers domain name registration, website hosting, and email hosting services for the duration of the service term purchased from us, based on the package. Services are provided on the basis of facility and equipment availability. Igile reserves the right to modify, change, or discontinue any aspect of the Services at any time. Access to the web and email servers is terminated upon expiry of the Service.

3. Domain Name Registration

Igile offers domain name registration and renewal services from ICANN accredited registrars. Igile processes registration and renewal services through these respective registrars at its discretion. You acknowledge and agree that you may not transfer the domain name registration to another domain name registrar during the first 60 days of the initial registration, or within 60 days of any successful transfer or renewal of the registration. Igile is authorized to deny any such transfer requests. You acknowledge and agree that Igile may, but is not obligated to, place your domain name in a Domain Lock status to prevent unauthorized transfers of your domain name. Domain names which have opted in to the Automatic Domain Renewal service, and any optional features associated with them, will be automatically renewed for the minimum term available for that domain type at the regular renewal rate 6 days prior to expiry. You will be solely responsible for all renewal costs and for any other costs in doing so. Subscribers may choose to opt in or out of the Automatic Domain Renewal service via written Communication to Igile. In additional to this Agreement, domain registration accounts are also subject to the Domain Registration Agreements of the respective governing registries.

4. Termination / Plan Change / Refund Policy

Igile may terminate your Service under the following circumstances (non-exclusive list):

  • • Non-payment of fees
  • • You are in breach of any term or condition of this Agreement
  • • Your use of the Service disrupts Igile business operations or affects any other party
  • • All Subscriber data is removed from Igile servers for such terminations. You may request account termination or hosting plan changes at any time by contacting our Customer Service team via written communication. Our contact information can be found on the Support page of our website: http://www.igile.co.in/contact-us.html . When submitting your cancellation request, you must provide the correct username and password for your account for verification. Incomplete cancellation requests will be deemed invalid and will not be processed. You will be responsible for any service fees that arise from your failure to cancel your account. Refunds will not be given for services that are billed monthly or annually or for one-time service fees, such as web design fees, file recovery fees, domain redemption fees, etc.

5. Subscriber Responsibility

When you apply to use Igile services, you may or will be asked to select a Subscriber ID and Password. The Subscriber ID and Password are the means through which you access certain services. You acknowledge and agree that it is your responsibility to safeguard the Subscriber ID and Password you select from any unauthorized use. IN NO EVENT WILL Igile BE LIABLE FOR THE UNAUTHORIZED USE OR MISUSE OF YOUR SUBSCRIBER ID OR PASSWORD. Subscribers are responsible for maintaining accurate account information at all times, including credit card and contact information.

6. Prohibited Conduct

Igile does not allow the use of unsolicited commercial email ("Spam") to promote products or services. Any Subscriber engaging in the sending of Spam through the Igile network or promoting information on websites hosted by Igile will be considered in breach of this Agreement and will be suspended from the Service immediately. Your use of the Service must be in compliance with Indian laws at all times. You are responsible for ensuring that your use of the Service does not consume excessive system or network resources that disrupts the normal use of the Service through, but not limited to, spawning multiple processes, or consuming excessive amounts of memory, CPU or bandwidth capacity. The following is a non-exclusive list of content, and behaviour prohibited by the Service:

  • • Content that contains or contains links to: nudity, pornography, adult content, materials with sex or foul language.
  • • Content that condones, promotes, contains, or links to warez, cracks, hacks, their associated utilities, or other piracy related information, whether for educational purposes or not.
  • • Content that has been promoted through the sending of Spam or mail fraud schemes, or pages that promote or condone the sending of Spam. The sending of bulk email originating from our servers mass distributed to unknown recipients soliciting products or services, or of bulk email NOT originating from our servers mass distributed to unknown recipients soliciting products or services relating to a Igile account will result in immediate account suspension.
  • • Content that is grossly offensive to the community, including blatant expressions for bigotry, prejudice, racism, hatred or excessive profanity, or to post any obscene, filthy, excessively violent, harassing, or otherwise object able material.
  • • Content or otherwise that exploits children under 18 years of age.
  • • Content that sells or promotes any products or services that are unlawful in the location at which the content is posted or received.
  • • Content that infringes or violates any copyright, patent, trademark, service mark, trade name, trade secret, or other intellectual property right of any third party.
  • • Content that promotes mail fraud, multi-level marketing (pyramid) schemes or other illegal or fraudulent activities.
  • • Content that posts or discloses any personally identifying information or private information about any third parties without their express consent.
  • • Reverse engineering, reverse compiling or otherwise deriving the underlying source code or structure or sequence of any Igile service, solution or technology.
  • • Reverse engineering, reverse compiling or otherwise deriving the underlying source code or structure or sequence of individual passwording of Subscriber Sites (or pages contained therein).

7. Privacy

The Igile Privacy Policy sets out our obligations with respect to the safeguarding, collection and use of Subscribers' personal information. The Igile Privacy Policy is subject to modification from time to time, and such changes are effective upon posting of the modified policy to this URL: http://igile.co.in/assets/legal/privacy-policy.html

8. Reservation of Rights

Igile reserves the right and sole discretion to:

  • • Censor any website hosted on its servers that is deemed inappropriate.
  • • Review any account for excessive space or bandwidth utilization and to suspend service to those accounts that have exceeded allowed levels.
  • • Terminate any account for non-payment of fees, for providing fraudulent account information or fraudulent payment information.
  • • Terminate any account if the contents of its website results in, or are the subject of, legal action or threatened legal action against Igile or any of its affiliates or partners, without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit.
  • • Terminate any account for unsolicited, commercial e-mailing (i.e., Spam), illegal access to other computers or networks (i.e., hacking), distribution of Internet viruses or similar destructive activities, activities whether lawful or unlawful that Igile determines to be harmful to its other customers, operations or reputation, or for any breach of this agreement.
  • • Suspend the Service at any time for any duration of time when necessary, without penalty or liability to ourselves.

You agree that it may be necessary for us to temporarily suspend the Service for technical reasons or to maintain network equipment or facilities.

9. Limitation of Liability

The Service is provided on an "as is" and "as available" basis and the use of the Service is at your own risk. Igile makes no representations or warranties, either expressed or implied, with respect to the Service, or any service or information provided through the Service. Igile is not responsible for any damages, injury or economic loss arising from the use of the content or Service provided by Igile. In no event will Igile be liable to you for any direct, indirect, incidental or consequential damages or economic loss arising out of the Service or in connection with your website or any other services or products provided to you. Igile, its officers, directors, owners, agents and employees shall in no way be liable to you or anyone else for any loss or injury resulting from the use of the Service or of your website. In no event shall Igile be held liable for any damages or economic loss, whatsoever, as a result of notifying any official of potentially illegal content on your website, or for providing copies of your data files to the appropriate authorities or cooperating with law enforcement efforts to locate persons who have posted content that is illegal or promotes illegal conduct.

10. Indemnification

You agree to indemnify and hold Igile, its affiliates, sponsors, partners, directors, officers and employees harmless from and against, and to reimburse Igile with respect to, any and all losses, damages, liabilities, claims, judgments, settlements, fines, costs and expenses (including reasonable related expenses, legal fees, costs of investigation) arising out of or relating to your breach of this Agreement or use by you or any third party of the Services.

11. Force Majeure

Igile will not be liable for any delay, interruption or failure in the provisioning of services if caused by acts of God, declared or undeclared war, fire, flood, storm, slide, earthquake, power failure, the inability to obtain equipment, supplies or other facilities that are not caused by a failure to pay, labor disputes, or other similar events beyond our control that may prevent or delay service provisioning.

12. Unenforceable Provisions

If any part of this Agreement is found to be invalid or unenforceable under applicable law, such part will be ineffective to the extent of such invalid or unenforceable part only, without affecting the remaining parts of this Agreement in any way.

13. Governing Law

The rights and obligations of the parties pursuant to this Agreement are governed by, and shall be construed in accordance with Indian Laws. You may be subject to other state laws.

14. Age of Majority

Igile does not accept agreements and payments from persons under the legal age of 18 years. By submitting your account application, you confirm that you are over 18 years of age or your parent or legal guardian has agreed to accept this Agreement on your behalf.

15. Waiver

No waiver of any of the provisions of this Agreement will be deemed to constitute a waiver of any other provision nor shall such a waiver constitute a continuing waiver unless otherwise expressly provided in writing duly executed by the party to be bound thereby.

16. Entire Agreement

This Agreement, as may be updated from time to time and posted at http://igile.co.in/assets/legal/terms-and-conditions.html , represents the complete agreement and understanding between us with respect to the Service and supersedes any other written or oral agreement.